eFlorist Reviews

(based on 111 reviews)

320 of 608 people found this review helpful

I deliberately chose the bouquet 'Egyptian Sun' after hours of searching, because it contained no pink flowers, and the apricot shades suited the recipients decor. I paid £20 extra for the largest size

They delivered a totally unrelated and smaller bouquet, which was mainly pink. This is totally in breach of their own T&Cs

I've had 3 attempts to contact them and they are ignoring me.

I've had to put the payment in dispute with the credit card company.

Use them at your peril

In summary, I would not recommend eFlorist to a friend.

350 of 713 people found this review helpful

I ordered some specific roses and other flowers for my wedding at the end of December. The order was placed 7 days beforehand. The delivery was for stems and greenery only so my mother-in-law could then arrange them. The delivery was supposed to be there by 12pm on the day and otherwise I was going to get a phonecall. After being forced to chase up a number of times by telephone, the flowers finally arrived in the evening leaving not much time to arrange them. On top of that they were already arranged together which was a total disregard of the specific instructions given and cost us loads of time to take apart before we could start. The roses that actually arrived were not only not fresh (brown edges on the petals, evidently bought before xmas) they were cheap plain pink roses rather than the particular "Esperance" variety ordered and paid for at about twice the price. The person I spoke to to complain simply put it down to inexperienced holiday staff and their limited options at the time of year which I find somewhat lame. If I was going to receive and pay for something I did not order,... (Read the full review)

In summary, I would not recommend eFlorist to a friend.

367 of 680 people found this review helpful

It's December 24th I woke up this morning knowing I had one more thing on my 'to buy' list . I chanced it and found the best looking online same day delivery service, made my order around 11:45am and have just got my flowers off a very nice polite delivery man at 3:30pm. To be honest it doesn't look like the picture at all but I'm guessing when the title says 'christmas' you should think of it more as that's going to be the theme you will get rather than the actual picture. But saying that, what they have made me looks miles better than what I originally thought I ordered. Really fresh healthy flowers as well, the attention to detail on the Xmas theming, I'm not a flower expert but u can just tell its expertly done. It's going to be a great gift.

Over all I'm more than happy enough to rate it 5 stars. Xmas eve as well! . Thank you very much

In summary, I would recommend eFlorist to a friend.

390 of 729 people found this review helpful

I searched on Trust Pilot for reviews of this company & was so impressed thought I would give them a try as my mum had lost her dog on the Saturday & I wanted her to know I was thinking about her.

I loved their website, very explicit on the flower details of each bouquet & thought their prices reasonable for the quality of what they offered. There was lots of originality in their bouquets which i hadn't found on other sites & chose the 'Rich Embers' regular bouquet for my mum which cost £29.95 & I ordered them for next day delivery even though it was on a Sunday at 8.30pm that I ordered them.

My mum received her flowers just after dinnertime on the Monday & filled 3 vases with them. She said they were absolutely beautiful, the colours & variety of different flowers enhanced by green feathery ferns arrived in an aqua-pack with matching coloured cellophane & a large ribbon around them.

I would highly recommend eflorist for their choice, price, quality, communication, ease of use & most importantly their beautiful flowers.

Thank you for making my mum smile again, I will definately buy all my flowers from here again.

In summary, I would recommend eFlorist to a friend.

417 of 801 people found this review helpful

They did not deliver on time, even though I placed the order 4 days before they were needed, still waiting for them now 6 days from order date. This was for my Daughter and wanted it to be special for her. WILL NEVER USE THESE PEOPLE AGAIN.

In summary, I would not recommend eFlorist to a friend.

409 of 782 people found this review helpful

I spent a long time choosing the perfect arrangement for a special birthday. I chose lilac and cream roses, lisianthus and other delicate flowers wrapped in lilac tissue. What was sent was a bunch of shocking pink lilies and dark purple flowers clumsily wrapped in Barbie Pink paper. Forget the website photos as they may substitute all the flowers and disregard colour choice. It would be cheaper and easier to phone a local florist and ask what they have in stock and send that. On the plus side, they arrived on time!

In summary, I would not recommend eFlorist to a friend.

429 of 860 people found this review helpful

I ordered a bouquet of flowers for same day delivery whilst working away from home and I received a call from my wife 2 hours later thanking me for her beautiful flowers

In summary, I would recommend eFlorist to a friend.

481 of 863 people found this review helpful

My wife just recieved the birthday flower arrangement from eflorist and while she loves it, it is not in the slightest, the arrangement I thought I ordered online. The flowers are completely different, I looked at a blue-purple arrangement and she recieved a pink one. I would have hoped there would have been some similarities but unfortunately there weren't which was very dissapointing. I read the disclaimer that states they can substitute flowers, but all of the flowers? What's the point in choosing an arrangement online. I could have just phoned a florist and said 'surprise me'. On top of that the arrangement is not one that I feel I would have paid the same price for as the one I saw online. Quality for money is poor. Although the arrangment is nice, I feel cheated and will not be ordering from them again.

In summary, I would not recommend eFlorist to a friend.

368 of 724 people found this review helpful

My husband ordered me some flowers for Mother's Day and they didn't turn up. I contacted them the next day and was told that yes the order hadn't been dispatched due to an unusually high demand (well not that surprising as its Mother's Day..?) Who knows if/when they would've contacted me.

Was offered a free upgrade or my money back. Took the money and emailed a complaint but they still would only offer me 10% off next order. Didn't think it was great customer service and certainly won't be using them again and it was my first Mother's Day after having my baby girl :o(

Beware of eFlorist!

In summary, I would not recommend eFlorist to a friend.

392 of 762 people found this review helpful

I have used eFlorist twice in the last couple of months and am about to use them again today.

Both the arrangements they made up were superb,one was in a basket and 5 weeks later it was still looking really good.

The quality of the flowers were very good,the arrangements looked stunning and the price was less than a lot of other sites, also i found the delivery charge less too.

They delivered when they stated and i wouldnt hesitate to recommend them to anyone looking for a first class service.

In summary, I would recommend eFlorist to a friend.