eFlorist Reviews

(based on 103 reviews)

156 of 306 people found this review helpful

I ordered Misty Morning because the description advised, Rose, Tulips, Carnations, Freesias. What actually arrived was 1 Rose, 4 Tulips, 3 sprays of small Chrysanthemums and some greenery, no Carnations or Freesias. I find it impossible to comprehend why on the Friday before this busy weekend when they had received the order several days before they had no Carnations or Freesias. Did this mean that nobody received any Carnations or Freesias for all bouquets that weekend from that florist - which wasn't actually the one I thought I had ordered from. The customer service reply was the standard; we reserve the right etc... but being a busy period this was an opportunity to demonstrate their services to new customers. The order was delivered on the correct day, but the tulips and rose only lasted 4 days. For me, a regular internet shopper this was a lesson learned 'Do not use Eflorist again.' For anyone reading this - Caveat Emptor.

In summary, I would not recommend eFlorist to a friend.

275 of 489 people found this review helpful

My wife just recieved the birthday flower arrangement from eflorist and while she loves it, it is not in the slightest, the arrangement I thought I ordered online. The flowers are completely different, I looked at a blue-purple arrangement and she recieved a pink one. I would have hoped there would have been some similarities but unfortunately there weren't which was very dissapointing. I read the disclaimer that states they can substitute flowers, but all of the flowers? What's the point in choosing an arrangement online. I could have just phoned a florist and said 'surprise me'. On top of that the arrangement is not one that I feel I would have paid the same price for as the one I saw online. Quality for money is poor. Although the arrangment is nice, I feel cheated and will not be ordering from them again.

In summary, I would not recommend eFlorist to a friend.