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Interflora Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 7 reviews)

Category: UK Flower Delivery Services
Website: http://www.interflora.co.uk



Editor's Review Costs & Features Videos User Reviews
 
No1Reviews.com's Gold Award

Interflora Review


by No1Reviews.com. Last updated: 23 November 2016

We have awarded Interflora our prestigious Gold Award in this category, having reviewed 27 UK Flower Delivery Services. Read our review below to find out why...


Editor's Star Ratings:

Variety and Choice:
Quality:
Special Offers and Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:

Editor's Review:

Interflora is deservedly a market leader in flower delivery worldwide, and their UK service is no exception to this. With a long-standing reputation for excellence and a wide network of florists, you are guaranteed some of the highest standard of product and service. The range of bouquets, arrangements, and gifts on offer is impressive to say the least. It is, therefore, no surprise that Interflora takes the No.1 Choice Award in our reviews of flower delivery services. It is one of the safest options for customers who desire trustworthy, traditional, and high-quality flowers delivered anywhere.

Quality and Range

Customers cannot fail to be impressed by the range of designs and the variety of flowers available through the Interflora website. Bouquets and gifts can be found by browsing the different categories such as "Birthday", "Congratulations", "Romance", "Funeral", "Wedding", “New Home”, and much more. They also offer limited edition floral compositions for popular occasions such as Valentine's Day or Mothers Day, for example, in the run-up to the date. Moreover, it is possible to shop by type of flowers and even by brand, which is further proof of Interflora's commitment to user-experience and to helping the customers of their online service find exactly what they want. We found the search features intuitive to navigate and really useful for selecting just the right product.


Pink Radiance Hand-tied, £29.99
Pink Radiance Hand-tied, £29.99

Beyond the traditional bouquet or arrangement, Interflora also offers a range of flowers to wear for any occasion, and a range of potted plants for those who like something that lasts a little longer. Customers can make their order even more memorable by adding a gift such as chocolates, wine, or a teddy bear, as well as a personalised card to make that special someone’s day. We were impressed by the design and the visuals of most of the compositions, which testify to a professional concern with the artistry of flower arrangement rarely seen on other flower delivery websites.

Large image icons for each bouquet allow customers to make their choice hassle-free and with the confidence that a bouquet of impeccable quality should be delivered on their behalf every single time. For every product, there are detailed descriptions of the size of the bouquet, its composition, and the number of stems. The pricing is clear and customers benefit from seasonal promotions all year round, so keep checking their website for the latest offers! Signing up to the Interflora newsletter is also a great way to keep up-to-date with the latest collections and special offers, whether you are a frequent or an occasional customer.


Fairtrade Classic Rose Hand-tied, £29.99
Fairtrade Classic Rose Hand-tied, £29.99

World-class Service

Interflora's experience in the competitive market of flower delivery really shows in the attention to detail and the care taken to ensure customer satisfaction. The FAQ section is extensive, customers can contact both Interflora and the local florist at any stage of the order, and all this in addition to their online tracking service.

The various delivery options allow you to choose exactly when and how the perfect bouquet will be delivered, and their express services even include a "Flowers in 3 Hours" sections for those times when you want to be spontaneous and still make an impression. Interflora's international shipping service delivers fresh flowers to 140 countries over the world, expertly selected and arranged by one of over 45,000 florists.


Luxury Sparkly Rose Gift Basket, £39.99
Luxury Sparkly Rose Gift Basket, £39.99

This service is not on the cheap side but we believe that the guarantees of quality and lasting freshness associated with Interflora are worth the investment. The Luxury range, in particular, will cater for those very special occasions when only quality will do. From simple tulips to exotic blooms, Interflora is a company that strives for excellence and customer satisfaction in all areas.

The fact that Interflora contracts local florists and couriers to arrange and deliver its products, however, means that this convenience is sometimes balanced by hit-and-miss service on the part of a small number of Interflora's contractors, including varying stock levels among florists and, at times, delays by the couriers. These kinds of inconsistencies are unavoidable with such a large network, but what really distinguishes Interflora from its competitors is the attention paid to customer service. Thus, the 7-day freshness guarantee applicable for most bouquets, for example, means that in the event of wilting flowers, customers are guaranteed a free replacement or their money back.

Summary

The range of choice and prices available, as well as the attention paid to quality and extra services, consolidate Interflora place at the top of the flower delivery market and explain its position in our listing. It is certainly not the cheapest option out there, but we feel that customers who are looking for beautiful, quality flowers should definitely give the Interflora website a look for themselves, as we believe they should find exactly what they are looking for.

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