Rip-off merchants with zero customer service 10 January 2013 Reviewer: Helen HIggs from Bournemouth, UK
127 of 247 people found this review helpful
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I deliberately chose the bouquet 'Egyptian Sun' after hours of searching, because it contained no pink flowers, and the apricot shades suited the recipients decor. I paid £20 extra for the largest size
They delivered a totally unrelated and smaller bouquet, which was mainly pink. This is totally in breach of their own T&Cs
I've had 3 attempts to contact them and they are ignoring me.
I've had to put the payment in dispute with the credit card company.
Use them at your peril
In summary, I would not recommend eFlorist to a friend.
