Next Flowers Reviews
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PAGE 5: Displaying Reviews 41 - 50 of 75
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Heartbroken
15 March 2015
Reviewer: Heartbroken from Cheshire
261 of 516 people found this review helpful
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Ordered flowers for my mum for mothers day. Requested they be delivered on Saturday but they didn't turn up. Received a text from Next to apologise for none delivery and was told they would be delivered today. Again a no show on the day itself but no text this time. My mother is recovering from a serious illness I didn't think I would have another mothers day to celebrate. Am absolutely heartbroken that my mum has not received my gift.
In summary, I would not recommend Next Flowers to a friend.
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Absolutely appalling
11 March 2015
Reviewer: Allison from Uk
223 of 476 people found this review helpful
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Ordered a pail of flowers for my mothers 70th birthday, she rang me to thank me for them but I realised that she hadn't actually said that they were nice or beautiful or anything like that (my mother being an honest women) when I actually got around to seeing them for myself I wasn't surprised that she hadn't said that they were nice, I was appalled at the very few flowers that were in the pail, after a conversation with my mother on how disappointed I was with the quality and price that I had paid she told me that some of the heads had fell off when she had taken them out of the box. I will not be buying flowers from next ever again, I honestly believe that the flowers that they had sent out were worth about £3.50 - £5.00 and definitely not the £26.00 + £3.99 delivery charge. avoid at all costs. you would get better value at a supermarket.
In summary, I would not recommend Next Flowers to a friend.
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Never Use!
01 February 2015
Reviewer: Unhappy from United Kingdom
253 of 490 people found this review helpful
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Having had the experience of both purchasing and receiving flowers from Next, I can honestly say - DON'T USE!
I had previously ordered flowers from Next for delivery on somebody's 60th birthday which didn't turn up! I rang Customer Services were very apologetic and polite and offered me a complete refund and a replacement bunch 3 days later but the moment had passed!
I have also received flowers from next which turned up from a very impolite driver in a brown cardboard box containing wilted flowers. The tissue around them was sodden and breaking apart, I can honestly say although I was grateful at the sentiment, my heart sank at the obvious poor state of the flowers - I felt sorry for the person who had purchased them. Out of politeness, wouldn't dream of telling them how poor quality they were - think that's how they get away with it!
In summary, I would not recommend Next Flowers to a friend.
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A gift therefore cannot complain!
21 December 2014
Reviewer: Violetta from United Kingdom
205 of 436 people found this review helpful
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So this is how Next continue to sell flowers- the gift recipient is too polite to tell the sender the poor quality of the flowers! The tulips I received flopped immediately I took them out of the box they were delivered in. It is quite obvious from the colour of the stems and the shrivelled leaves these flowers are not fresh!!
I have now written a thank you note but avoided saying how beautiful the flowers are and will go to Tesco's to buy fresh ones to place in the vase with the greenery which has survived.
In summary, I would not recommend Next Flowers to a friend.
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Do not buy flowers from next!!
10 December 2014
Reviewer: Sharon Davis from United Kingdom
245 of 523 people found this review helpful
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For a company retirement I have purchased the Opulence Bouquet at a cost 43.99 - the value for money is very poor - I felt ashamed to present them. I rang to chase the late delivery and was advised of a call back - this did not happen, so poor quality & and poor customer service .. be warned - poor value, do not buy!
In summary, I would not recommend Next Flowers to a friend.
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Appauling
01 December 2014
Reviewer: Michelle from Uk
267 of 487 people found this review helpful
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Ordered on wednesday for friday delivery nothing arrived waiting saturday phoned sat night they re ordered for monday still nothing maybe they will come tomorrow (tuesday ) !!!
In summary, I would not recommend Next Flowers to a friend.
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Dreadful customer service
19 September 2014
Reviewer: Unimpressed from England
264 of 532 people found this review helpful
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Failed to deliver to recipient because she was out agreed date (Delivery was not attempted until 6.30. Didn't redeliver until 5 days later by which time surprise the flowers were dead. Took me 5 days to get a response from customer service who refunded my money but offers no recompense- very disappointed!
In summary, I would not recommend Next Flowers to a friend.
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Never again
27 August 2014
Reviewer: Fionna67 from Uk
198 of 394 people found this review helpful
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Thank you next for letting me down with a delivery . No real explanation given as to why the flowers for my sister never turned up. Then to add insult to injury the customer service line took 20 mins to answer my call, then offered a redelivery 2 days later. Very poor , can't recommend this service.
In summary, I would not recommend Next Flowers to a friend.
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Very disappointing
26 August 2014
Reviewer: C Richardson from UK
237 of 514 people found this review helpful
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Ordered a pail of flowers for my daughter on her home coming with our new granddaughter.
I was very disappointed in them. It didn't look much like the advertised picture only half the flowers that it should of had. There was two options small or large, ordered large but looked like the small. Will not be using Next for flowers again.
In summary, I would not recommend Next Flowers to a friend.
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Lovely flowers but only last a few days.
24 August 2014
Reviewer: Alan from England
252 of 537 people found this review helpful
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Had a lovely bouquet delivered as a thank you. After 3 days all the roses were limp. Phoned to complain and a second bouquet was delivered a few days later. These roses lasted even less! 2days before they started to wilt. Currently trying to revive them up to their necks in water but clearly after all the poor reviews we have just read, the supplier is doing something wrong. Next please take note as we could not find a facility to contact you by email directly.
In summary, I would not recommend Next Flowers to a friend.
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