Next Flowers Reviews

(based on 75 reviews)

92 of 185 people found this review helpful

My wife received flowers from a friend, following her mother's death.in the morning I discovered a box,propped against the back garden wall it had rainedcall night and the flowers were destroyed. There was no note through the door and there were covered areas available. A call to the help centre,received an apology,and promise new flowers would be delivered tomorrow. Obviously my wife was very upset .
The next day returning at noon,my wife looked to see if they had been delivered. Again,propped in the same place,no note in the letterbox,thankfully it hadn't rained.
Shockingly the flowers gad Obviously been packed for some time they were pressed,half dead and totally wilted,my wife was distraught, and nit getting satisfaction from the helolp line,phoned next complaints direct.
Again very sorry,but we did not want more upsets.we immediately asked for a refund direct to our friends account.
This was done,with another apology.
Not only did we nit need this upset at this time ,I cannot understand how next can use a florist, capable of this,and a courier system that does not work.
Sorry,but this is a true experience, don't put yourself, or anyone else through it. (Read the full review)

In summary, I would not recommend Next Flowers to a friend.

90 of 182 people found this review helpful

Ordered flowers for a friends birthday.

Cannot comment on the flowers as not received. Did not get delivered on selected date, followed by an email the following day advising they could not be delivered due to damage beyond repair by the Evri courier!

Wish I’d read other reviews before ordering

Would give 0 review but not an option

In summary, I would not recommend Next Flowers to a friend.

93 of 187 people found this review helpful

Mother’s day delivery. No good points!!!!
Three spindly rose plants .
One bud snapped off.
The. other two loose in a very dry, very small pot.
Never flowered.
No relation to advertised picture.
An absolute “con”
Can I report it —— no!
!It was a gift and I’m not the account holder.
For a better quality. Buy at Lidl or Aldi and send in a taxi.

SAME PRiCE -100% better VALUE

In summary, I would not recommend Next Flowers to a friend.

91 of 180 people found this review helpful

Arrived on time sent to me for celebration.
Followed instructions but didn’t perk up.
Such a lovely thought but wasted money.
Had lots of flowers on line and in person on the day from various sites all beautiful, except these.
Avoid.

In summary, I would not recommend Next Flowers to a friend.

87 of 174 people found this review helpful

What a disgrace.Flowers arrived in a large box,probably needed for the glass vase enclosed.That was the only thing decent.Flowers were dull,wilting and would not fill the glass vase by half.So so upset at the thought my son had wasted money and chosen you to send me my Mothering Day flowers.You probably realised not many mothers would complain to their son/daughter.
No good points at all and will definitely make him (later on in year)and anyone else aware of horrible experience and not recommend to buy from you again.

In summary, I would not recommend Next Flowers to a friend.

86 of 174 people found this review helpful

Should have been pastel roses most wilting, thought they would pick up. Waste of money for person who sent them

In summary, I would not recommend Next Flowers to a friend.

109 of 214 people found this review helpful

Flowers arrived in thin letterbox style box. I am not a fan of these new type letterbox flowers from any company. I've yet to receive a box that are not dead on arrival and even the kiss of life will never revive a flower sent through the post in heat with no water.
A real waste of the persons money who is sending them.

In summary, I would not recommend Next Flowers to a friend.

108 of 219 people found this review helpful

Received Gift flowers from family, feel they have been robbed as lots of protective packaging holding a few wilted flowers.

Had to use a drinking glass to display as not enough blooms for vase.

Extremely creative on Web site as photograph bears little resemblance to what arrives.

Seems like wrongful advertising.

Will never recommend Next for gifts/flowers by post.

In summary, I would not recommend Next Flowers to a friend.

112 of 221 people found this review helpful

I had to find a small jug to put some broken, wilting pathetic looking flowers. They were at best 15cm tall, nothing remotely like the picture.
No amount of care can revive them.
Absolutely shocking, a friend send them for my birthday and I am so sorry she wasted her money.
Have tried to complain but no response.

In summary, I would not recommend Next Flowers to a friend.

112 of 221 people found this review helpful

Not happy with what was delivered. Not even half the flowers in delivery that were on the picture not value for money at all

In summary, I would not recommend Next Flowers to a friend.