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Marks and Spencer Flowers Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 45 reviews)

Category: UK Flower Delivery Services
Website: http://www.marksandspencer.com/c/flowers-and-gifts



Editor's Review Costs & Features Videos User Reviews
 
Average User Rating:
(1.2 Stars) based on 45 reviews


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Average User Star Ratings:

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Users' Overall Ratings Distribution:

5 Stars
0 Reviews
4 Stars
1 Review
3 Stars
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2 Stars
5 Reviews
1 Star
38 Reviews

Only 4% of Users Recommend it



45 REVIEWS AVAILABLE
PAGE 1: Displaying Reviews 1 - 10 of 45
Save your money
25 August 2023
Reviewer: Gail Bradley from UK

19 of 37 people found this review helpful

Unless you want flowers sent to somebody for their birthday that arrive in the night go somewhere else!

The flowers were not cheap and they are due to arrive in the night. Who wants a night gift?! Really ridiculous. Customer service were useless and unconcerned

In summary, I would not recommend Marks and Spencer Flowers to a friend.



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Awful quality
21 July 2023
Reviewer: Jean Chinn M.b.e from UK

17 of 35 people found this review helpful

Received a bunch of half dead sunflowers from my grandchildren on my 80th birthday. I hadn't got the heart to tell them as I appreciated the thought but so disappointed with such poor quality from M&S. Customer complaints did answer prompmtly though

In summary, I would not recommend Marks and Spencer Flowers to a friend.



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Wilting flowers
21 March 2023
Reviewer: Patsy from London

17 of 32 people found this review helpful

My mother's day flowers arrived half dead, my son phoned M&S not very helpful but agreed to send some more by Tuesday , those have just arrived with most in the same state, the point of these were for an occasion which was spoiled and we will never use M&S again. These flowers have no source of water in the packaging.

In summary, I would not recommend Marks and Spencer Flowers to a friend.



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Dying flowers
19 March 2023
Reviewer: Chelle from United Kingdom

16 of 31 people found this review helpful

Recieved a boquet from my son for mother’s day & fhe flowers were dying, were not kept in water, only a small buch, definitely not worth the money he spent on them. Ive told him not to order flowers from M&S again & neither will i

In summary, I would not recommend Marks and Spencer Flowers to a friend.



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Awful flowers from Marks & Spencer’s online
19 March 2023
Reviewer: Maura from UK

21 of 38 people found this review helpful

My daughter sent me flowers from online M&S, they’re withered and practically dead - no plant food included. This is the second time this has happened, she won’t be buying from them again and I would NOT recommend anyone buying these -expensive- and awful - you’d be better going to the local garage or coop

In summary, I would not recommend Marks and Spencer Flowers to a friend.



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Appalling service
25 February 2023
Reviewer: Mike from UK

16 of 34 people found this review helpful

The delivery arrived late afternoon. The box was crushed and opened. The chocolates were missing and the flowers half dead. Nearly £50 for a bunch of crushed half dead flowers. Complained to M&S but no response. Absolutely appalling.

In summary, I would not recommend Marks and Spencer Flowers to a friend.



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Gone from bad to worse.
01 February 2023
Reviewer: Fredtheted from Lincolnshire, England

20 of 38 people found this review helpful

My wife was sent some flowers as a get well present and was informed by the sender that they would arrive on the Saturday. They arrived the following Tuesday and were already dying. I'm not sure whether it was the couriers DPD fault or M&S. One thing I do know is that I won't be using M&S flowers ever again.

In summary, I would not recommend Marks and Spencer Flowers to a friend.



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Very poor
28 May 2022
Reviewer: Sue Hughes from Uk

20 of 36 people found this review helpful

Had flowers in march very poor complained and received new flowers not much better. This week received gift again terrible quality roses nearly dead when they arrived. Rang again and told because this is the second time I’ve complained I needed to send pictures which I was happy to do. After sending pictures after 4 days marks spencer have not responded. Today Friday received Monday in the bin. Don’t waste your money but most important don’t disappoint someone on there special day. Jo

In summary, I would not recommend Marks and Spencer Flowers to a friend.



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Terrible
10 May 2022
Reviewer: Dorinda Warwick from United Kingdom

22 of 38 people found this review helpful

Half dead flowers, drooping roses and stocks. A present from my friend for my birthday. Disgraceful M&S

In summary, I would not recommend Marks and Spencer Flowers to a friend.



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Appalling delivery of roses ,today , flowers dying
30 March 2022
Reviewer: Lynn Lejeune from Uk

21 of 39 people found this review helpful

Today 30:03:22 I received a bouquet from my son and his family in America ordered via M and S . The Roses were squashed and dying. My son would be appalled at the quality. I telephoned to complain
Within 2 minutes of opening them. The customer services were unsympathetic .He told me my son would have to complain in a call from America… 9 hour time difference!
I have always dents M and S flowers ….,,never again!

In summary, I would not recommend Marks and Spencer Flowers to a friend.



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