Dreadful,dreadful & dreadful 28 August 2024 Reviewer: Denise Pepperell from Spain
111 of 207 people found this review helpful
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Ordered & tracked wedding anniversary flowers for my daughter.Easy to order in advance,tracking fine until the delivery! A photo showed delivery porch which was not my daughter's & I was told my daughter had signed.LIAR...the courier is a liar & M&S chose to believe him.However,if they believed him why did they offer to deliver the next day? So,flowers are supposedly going to be delivered tomorrow,pointless really as the wedding anniversary was today.Customer services didnt seem too bothered about the situation,offering nothing but another next day delivery.PLEASE,IF YOU ARE THINKING ABOUT USING M&S FOR A FLOWER DELIVERY,THINK AGAIN....IT WAS A DREADFUL SERVICE
In summary, I would not recommend Marks and Spencer Flowers to a friend.
