Flora Queen Reviews

(based on 42 reviews)

41 of 71 people found this review helpful

I am incredibly disappointed with my experience using Floraqueen. I placed an order for a special birthday gift on November 4th, paying the full amount of 82 EUR. The gift was intended for someone special, and the timely delivery was crucial for the occasion.
The item was never delivered.
I initially reached out to customer service via email when the delivery date passed. They responded a few times with vague excuses for the delay, which was frustrating but I remained patient. However, they have now completely stopped responding to my inquiries.
It has been several weeks since my order date, and I have received neither the product nor a refund. The total lack of communication and resolution at this point makes me feel as though I will never see my money again. This is unacceptable business practice.
I strongly advise others to be cautious when ordering from Floraqueen. The service was unreliable, and the customer support completely failed to address the issue.
PLEASE DO YOURSELF A FAVOUR AND NEVER ORDER ANYTHING FROM FLORAQUEEN

In summary, I would not recommend Flora Queen to a friend.

144 of 241 people found this review helpful

This has been the worst experience I’ve ever had with a flower supplier. My order arrived four days late, and no one responded to my repeated attempts to cancel it. When it finally showed up, it was a complete mess—nothing like what I ordered. I trusted this company for a special occasion, and they completely let me down. It's unacceptable and deeply frustrating. I would strongly advise others to avoid this supplier.

In summary, I would not recommend Flora Queen to a friend.

125 of 226 people found this review helpful

Fraudsters! The order was not delivered, the money was not returned! The courier called only once, 3 days after the delivery date! The order was never delivered!

In summary, I would not recommend Flora Queen to a friend.

131 of 232 people found this review helpful

Mothers Day flowers did not arrive on time. This is the second time this has happened. Shame on me for giving them a second chance.

In summary, I would not recommend Flora Queen to a friend.

132 of 224 people found this review helpful

If I could give this company no stars I would. I ordered flowers for the same day delivery. It was Valentines day (14th February) so I appreciated it may not arrive same day but close after was ok. I have still not received my order (11th March - almost a month later) and have been emailing with very in little in way of response. I was offered a gift voucher which in light of how this order went, won't be all that useful to me. I was only ordering flowers for my friend who has been very low lately and thought a pick me up would be nice and I won't be ordering again. I requested for my total of £88.30 be refunded to my original payment method and have been ignored. I have no other choice but to review and warn other people not to bother with this company. TOTAL SCAM! Order a product, spend money on said product just for it not to arrive and to not get a response or a very generic basic email. Disappointed is an understatement.

In summary, I would not recommend Flora Queen to a friend.

122 of 217 people found this review helpful

They acting they delivered but nothing is delivered. They asked me to wait three days from day they supposed to deliver however I emailed them again and provided fake DHL link. Please careful they are disappointing.

In summary, I would not recommend Flora Queen to a friend.

257 of 486 people found this review helpful

This is a freaking SPAM and DONT PURCHASE from them!!!!!!! They deliver NOTHING AT ALL on the day I requested, then I emailed them saying that I will dispute the transaction and make sure they receive no money at all. The next day they deliver the bouquet to the address WITHOUT KNOCKING THE DOOR, just QUIETLY QUICKLY SNEAKILY put down the bouquet at the door front and left. And the bouquet as expected, are absolutely no the same as what you purchased on their website, it’s NOT THE SAME COLOR, NOT FRESH, and the add on card and chocolates are NOT THERE as well!!!!!! They just simply a SPAM. So hopefully you could see this review and stop buying anything from them. And tell your friends too! (p.s. I’m going to dispute the money anyways cause these kind of spam company do not deserve in receive any money! I hope you do the same too to cut all these freaking jerks out.)

In summary, I would not recommend Flora Queen to a friend.

289 of 515 people found this review helpful

They don't deliver. They pretend they have and when found out make up lies about why they didn't and refuse a refund or redelivery. I don't believe this is a genuine company with any intention to provide the services they advertise

In summary, I would not recommend Flora Queen to a friend.

318 of 594 people found this review helpful

Ordered on 13th December, nothing arrived for Christmas, they did not answer my enquiry until 2nd attempt in January. They say that the address was wrong (no it wasn't but they put Germany instead of France) Now they say that because the address was wrong (didn't bother checking first) they do not give refunds! very bad customer support. I shall be a regular commenter on FloraQueen posts until I get a refund 😔

In summary, I would not recommend Flora Queen to a friend.

285 of 555 people found this review helpful

.The bouquet I chose was roses and several other varieties of flowers .The bouquet delivered had only roses and very few of them.The price of the flowers was £79.00 plus card and delivery charge amounting to £91.00 in total.The day after I ordered the price had dropped by £40.00.I am angry and disappointed at being flagrantly cheated in this manner. I would actively discourage anyone from using this company.

In summary, I would not recommend Flora Queen to a friend.