Extremely Disappointing Experience - Order Never Delivered, 25 November 2025 Reviewer: Dissapointed from Australia
41 of 71 people found this review helpful
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I am incredibly disappointed with my experience using Floraqueen. I placed an order for a special birthday gift on November 4th, paying the full amount of 82 EUR. The gift was intended for someone special, and the timely delivery was crucial for the occasion.
The item was never delivered.
I initially reached out to customer service via email when the delivery date passed. They responded a few times with vague excuses for the delay, which was frustrating but I remained patient. However, they have now completely stopped responding to my inquiries.
It has been several weeks since my order date, and I have received neither the product nor a refund. The total lack of communication and resolution at this point makes me feel as though I will never see my money again. This is unacceptable business practice.
I strongly advise others to be cautious when ordering from Floraqueen. The service was unreliable, and the customer support completely failed to address the issue.
PLEASE DO YOURSELF A FAVOUR AND NEVER ORDER ANYTHING FROM FLORAQUEEN
In summary, I would not recommend Flora Queen to a friend.
