Flowers Direct Reviews

(based on 6 reviews)

151 of 314 people found this review helpful

I ordered flowers for my mother's anniversary with same day delivery which I paid an extra £8 for. The flowers were a day late and I emailed to say they would not be fit for purpose for this reason. They were delivered anyway and left on the doorstep - giving me no chance to reject them on delivery. When I called to ask for a refund I was told I was only entitled to a 50% refund as I had accepted the flowers. I said this was not acceptable as they flowers were useless to me a day late and I had made this clear before they were delivered. I was also told the reason the flowers were late was because there was none of the correct vases available on the day however no body had called to explain this or to warn me that the gift I had ordered for my mother would be late, and now I am expected to may 50% despite the fact that teh situation has been caused by consecutive mistakes made by the company. I was told I would receive a call back from a manager as there was no one available at the... (Read the full review)

In summary, I would not recommend Flowers Direct to a friend.

194 of 363 people found this review helpful

I ordered a bouquet of white flowers to be sent to my Mum and Dad for their 70th Wedding Anniversary a month prior to their day but they did not arrive. My parents are in their nineties and were so disappointed that their flowers didn't arrive, I felt terrible that this had ruined their day. Flowers Direct could'nt have cared less about the disappointment caused to my parents and myself. I wish I had read the reviews for this company before I ordered the flowers. I would give 0 stars if possible

In summary, I would not recommend Flowers Direct to a friend.

199 of 397 people found this review helpful

I am a mischievous type of chap so when Valentine's day comes along in a period of austerity, I thought I would tease the wife by introducing her to the new world economic order, so I printed off a Tesco's value valentine card. The in-applicability of such a gift was to be of no issue as I had secretly bought a large special valentine's bouquet (valued at £50) from Flowers direct to be delivered to the school where she works.

So when she open the poor quality and tacky Valentines card with a sad and (although reasonable well hidden) cross expression on her face, I discreetly chuckled to myself knowing she would come home with a large and impressive bouquet, and she would realise I was a humorous romantic not a tight arse git, or so I thought.

Despite the fact that my wife worked at the school and that is where they were to be delivered, the delivery stipulated that on Valentine's day if could be delivered anytime between 9 and 6. I asked for delivery to be arranged before 4pm as, for obvious reasons a primary school tends to close at this time.
So along came home time, and I was... (Read the full review)

In summary, I would not recommend Flowers Direct to a friend.

192 of 402 people found this review helpful

Ordered flowers on the 20/12 for mother in laws Christmas present all she got was an empty cardboard box,on the 23/12 unable to contact them by phone so emailed flower direct straight away on the 23/12 they did not return my email until 27/12 with offer of more flowers I would never buy from this company again very badly let down, and ruined my 84year old mums Christmas

In summary, I would not recommend Flowers Direct to a friend.

146 of 368 people found this review helpful

Ordered funeral flowers. We live abroad so had to rely on the internet and the company to send a decent arrangement. Family told me the flowers were awful. Definitely not worth half what I paid. They said they looked shabby and unprofessional. I paid 40 pounds for a small sheath, they told me I could have done better buying from a supermarket. I Wrote to the company to complain. Never received a reply. Do not recommend them at all.

In summary, I would not recommend Flowers Direct to a friend.

222 of 434 people found this review helpful

The company in question do not know the meaning of customer service. I have had a very bad experience with them and would not recommend them to anyone. The only thing I would recommend is for people not to use them.

In summary, I would not recommend Flowers Direct to a friend.