eFlorist Reviews

(based on 103 reviews)

142 of 319 people found this review helpful

I ordered some specific roses and other flowers for my wedding at the end of December. The order was placed 7 days beforehand. The delivery was for stems and greenery only so my mother-in-law could then arrange them. The delivery was supposed to be there by 12pm on the day and otherwise I was going to get a phonecall. After being forced to chase up a number of times by telephone, the flowers finally arrived in the evening leaving not much time to arrange them. On top of that they were already arranged together which was a total disregard of the specific instructions given and cost us loads of time to take apart before we could start. The roses that actually arrived were not only not fresh (brown edges on the petals, evidently bought before xmas) they were cheap plain pink roses rather than the particular "Esperance" variety ordered and paid for at about twice the price. The person I spoke to to complain simply put it down to inexperienced holiday staff and their limited options at the time of year which I find somewhat lame. If I was going to receive and pay for something I did not order,... (Read the full review)

In summary, I would not recommend eFlorist to a friend.

186 of 384 people found this review helpful

They did not deliver on time, even though I placed the order 4 days before they were needed, still waiting for them now 6 days from order date. This was for my Daughter and wanted it to be special for her. WILL NEVER USE THESE PEOPLE AGAIN.

In summary, I would not recommend eFlorist to a friend.

183 of 376 people found this review helpful

I spent a long time choosing the perfect arrangement for a special birthday. I chose lilac and cream roses, lisianthus and other delicate flowers wrapped in lilac tissue. What was sent was a bunch of shocking pink lilies and dark purple flowers clumsily wrapped in Barbie Pink paper. Forget the website photos as they may substitute all the flowers and disregard colour choice. It would be cheaper and easier to phone a local florist and ask what they have in stock and send that. On the plus side, they arrived on time!

In summary, I would not recommend eFlorist to a friend.

173 of 359 people found this review helpful

My husband ordered me some flowers for Mother's Day and they didn't turn up. I contacted them the next day and was told that yes the order hadn't been dispatched due to an unusually high demand (well not that surprising as its Mother's Day..?) Who knows if/when they would've contacted me.

Was offered a free upgrade or my money back. Took the money and emailed a complaint but they still would only offer me 10% off next order. Didn't think it was great customer service and certainly won't be using them again and it was my first Mother's Day after having my baby girl :o(

Beware of eFlorist!

In summary, I would not recommend eFlorist to a friend.