Interflora Reviews

(based on 7 reviews)

68 of 134 people found this review helpful

Ordered a standard rose plant for Mother's Day. Got email to say it was despatched then second to say it had been delivered. Spoke to mother on said day. Nothing delivered. Spoke to customer services. Offered refund or delivery next day. Chose latter. Spoke to mother again. Bouquet delivered instead of ordered plant. Spoke to customer services again and offered refund. Told refund was £8 more than I was told I had paid online because, contrary to what online account told me re. free delivery, I'd been charged £8 for delivery as well. To sum up: emails you cannot believe, online prices that are not true. At the least this is sharp practice. At worst it's fraud. Safe to say won't go near Interflora ever again.

In summary, I would not recommend Interflora to a friend.

153 of 319 people found this review helpful

We have had three InterFlora deliveries in the last year. All were well packed and on time. All were very poor quality of freshness, and had a life of 2-3 days before looking very sad. In one case we contacted the local shop who supplied them, and they gave us replacement flowers without a quibble. Despite good service, I want FRESH flowers delivered on time.

In summary, I would not recommend Interflora to a friend.