Always check your order 27 March 2017 Reviewer: Tyke from UK
68 of 134 people found this review helpful
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Ordered a standard rose plant for Mother's Day. Got email to say it was despatched then second to say it had been delivered. Spoke to mother on said day. Nothing delivered. Spoke to customer services. Offered refund or delivery next day. Chose latter. Spoke to mother again. Bouquet delivered instead of ordered plant. Spoke to customer services again and offered refund. Told refund was £8 more than I was told I had paid online because, contrary to what online account told me re. free delivery, I'd been charged £8 for delivery as well. To sum up: emails you cannot believe, online prices that are not true. At the least this is sharp practice. At worst it's fraud. Safe to say won't go near Interflora ever again.
In summary, I would not recommend Interflora to a friend.