Flying Flowers Reviews

(based on 37 reviews)

170 of 388 people found this review helpful

Really terrible Service! Ordered an indulgent christmas magic for my best friend and the size of the bunch that arrived was a disgrace and nothing like the photo. I contacted them and had my first complaint ignored completely. The website tried to say that I had never ordered flowers so couldn't offer my order details. Then even after supplying a photo was told it was too late on my second complaint and that the operative thought the flowers looked just fine. Very poor customer service and I certainly won't be using them again. I will also be making sure all my friends know not to use this company as well

In summary, I would not recommend Flying Flowers to a friend.

160 of 322 people found this review helpful

I am so angry with this company, I advise anyone that is thinking of using this company not to bother. I ordered flowers a week in advance to be ordered today in time for mothers day and the company aren't even answering the phones as they are busy. I wanted these flowers to take away the next day and couldn't as they never arrived. I am fighting for a full refund from this company because the service I have had is disgusting.

In summary, I would not recommend Flying Flowers to a friend.

200 of 377 people found this review helpful

I tried to order an arrangement to be delivered the Saturday before Mothers day, the website kept giving errors so I had to call the order line. The flowers were delivered the day before and as my mother was not home they were taken to the sorting office. Now my mother can not drive, is elderly and has to get 4 different buses to get to the sorting office to collect her own mothers day flowers, not to mention having to get 4 buses home again whilst carrying the flowers, also as the post office sorting office closes at 2pm on a Saturday and the card specifies that if 24 hours is not left before collection the parcel might not be available for collection there then comes the issue that the flowers might no the available for her anyway.

I called the flying flowers number and selected option 2 and was left waiting 15 minutes for someone to answer the phone, when i called again and selected option 1 to place an order there was an option to leave a message and someone would call back. After about 3 hours the call was returned by a lady called... (Read the full review)

In summary, I would not recommend Flying Flowers to a friend.

221 of 427 people found this review helpful

I decided to try Flying Flowers because of their low prices and beautiful pictures of their bouquets. I ordered a Mother's Day bouquet and paid extra for it to arrive on the day Sunday.

The bouquet did not arrive on the day and did not arrive the next day either. By 5pm on the Monday after Mother's Day I decided to email and complain, having had a ruined Mother's Day and having paid nearly £30 for so far non existent flowers. I was emailed back after a few hours saying that the flowers would be sent on the Wednesday after I had wanted them and that they would refund the delivery.

On Tuesday at 5pm a bouquet arrived in a soggy box and were not the Rose and Freesia bouquet I ordered but were four stems of pink Carnations with one stem of yellow Freesia! The card that came had not been printed as I had written it and came like this: 'HAPPYMOTHE RSDAY'

I emailed the company again straight away to say how disappointed I was with the card and the flowers but heard nothing back.

Today, Thursday, I called Flying Flowers and after talked to abruptly by a woman on the... (Read the full review)

In summary, I would not recommend Flying Flowers to a friend.