Flying Flowers - Never again! 22 March 2012 Reviewer: Renaissance from England
218 of 422 people found this review helpful
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I decided to try Flying Flowers because of their low prices and beautiful pictures of their bouquets. I ordered a Mother's Day bouquet and paid extra for it to arrive on the day Sunday.
The bouquet did not arrive on the day and did not arrive the next day either. By 5pm on the Monday after Mother's Day I decided to email and complain, having had a ruined Mother's Day and having paid nearly £30 for so far non existent flowers. I was emailed back after a few hours saying that the flowers would be sent on the Wednesday after I had wanted them and that they would refund the delivery.
On Tuesday at 5pm a bouquet arrived in a soggy box and were not the Rose and Freesia bouquet I ordered but were four stems of pink Carnations with one stem of yellow Freesia! The card that came had not been printed as I had written it and came like this: 'HAPPYMOTHE RSDAY'
I emailed the company again straight away to say how disappointed I was with the card and the flowers but heard nothing back.
Today, Thursday, I called Flying Flowers and after talked to abruptly by a woman on the phone I was put on hold and then told I would be refunded. This has not happened yet. Apparently the boquet I ordered was out of stock (roses out of stock?!) and I had been sent and equivalent boquet but this was NOT the case at all. The boquet was something I could have picked up for under £5 at my local petrol station.
Flowers for Mother's Day turned from a lovely thought into a total waste of my time and a ruined day.
Trying this company seems to me a huge risk so if your occasion is a special one, then I would recommend NOT trying Flying Flowers!
In summary, I would not recommend Flying Flowers to a friend.
