Guaranteed Delivery Date - Lie 24 December 2025 Reviewer: Ian from Australia
38 of 63 people found this review helpful
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I put in 2 orders to be delivered on 24th December to the same address. I paid for the misleading “Guaranteed Delivery Date” on both.
They were delivered late on the day prior, when no-one was home to collect, and left in a position obvious to anyone passing.
I contacted their call centre and asked that they pickup and deliver on time. Bart curtly responded that no refund would be issued and no further delivery would be made, referring to the small legal speak as his backup.
I am now left hoping my xmas presents to my UK family will be there for collection, and smarting from a bad experience with e-florists, and especially the awful customer service from Bart in their call centre.
This borders on misrepresentation, and is shoddy at best. Makes the England cricket team look like world beaters.
Happy xmas everyone (except Bart)
In summary, I would not recommend eFlorist to a friend.
