Poor and Lazy CS 12 November 2025 Reviewer: Michael from UK
32 of 52 people found this review helpful
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Extremely poor customer service. I ordered a boquet, accidentally ordered for tomorrow rather than my intended date (a weeks time). I immediately emailed, and received an email back straight away saying it's too late and that there's nothing they can do. This is an extremely lazy approach to customer service. It is not difficult to put an order on hold, particularly given the fact that it was ordered within the last 10 minutes. Will NOT be using again.
In summary, I would not recommend eFlorist to a friend.
