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eFlorist Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 95 reviews)

Category: UK Flower Delivery Services
Website: http://www.eflorist.co.uk

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17 July 2017
Reviewer: Brian from Stenhousemuir

11 of 21 people found this review helpful

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Overall Star Rating:

Ordered flowers for "same day" delivery which were not delivered !! No contact from then to say that order could not be fulfilled. Needless to say my fiancée was puzzled, that evening, when I asked how she liked the flowers !!

When eflorist did contact me next working day it was only by email ! no explanation was given and all that was said was they were liaising with the florist !?!?

Maybe they should have tried liaising with the florist the day I placed my order !!!!!

No offer of being compensated in any way so I requested a full refund instead. No need to say they haven't even bothered to confirm, in writing, that the refund has been processed !?!?

Terrible customer relations and I will never use their service again as a result. I would have given them a NO star rating if that was an option !

In summary, I would not recommend eFlorist to a friend.

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