Avoid 17 July 2017 Reviewer: Brian from Stenhousemuir
88 of 178 people found this review helpful
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Ordered flowers for "same day" delivery which were not delivered !! No contact from then to say that order could not be fulfilled. Needless to say my fiancée was puzzled, that evening, when I asked how she liked the flowers !!
When eflorist did contact me next working day it was only by email ! no explanation was given and all that was said was they were liaising with the florist !?!?
Maybe they should have tried liaising with the florist the day I placed my order !!!!!
No offer of being compensated in any way so I requested a full refund instead. No need to say they haven't even bothered to confirm, in writing, that the refund has been processed !?!?
Terrible customer relations and I will never use their service again as a result. I would have given them a NO star rating if that was an option !
In summary, I would not recommend eFlorist to a friend.
