Mothers' Day flowers did not arrive 22 March 2016 Reviewer: Upset Daughter-in-law from UK
140 of 245 people found this review helpful
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Placed an order on Wednesday for a Saturday delivery. The flowers did not arrive. Emailed complaint on Tuesday. No response from eflorist. Tried phoning numerous times to be told they were unusually busy. Eventually got through on Friday morning. Couldn't find order at first despite giving order number and delivery address. Wanted bank card details. Found the order and blamed non-delivery on a technical error. Promised to deliver the next day. They did arrive the next day - a week after Mothers' Day. Very disappointing service and cost £4.10 in phone calls.
In summary, I would not recommend eFlorist to a friend.
