Please don't use this florist - especially not for funerals 15 February 2016 Reviewer: Eleanor from London, UK
119 of 233 people found this review helpful
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I ordered a tribute from flowersforfunerals, a subsidiary of eflorist, for my aunt's funeral. The arrangement was just horrible, and bore scant resemblance to the one pictured on their website. What's worse, the arrangement my Mum ordered didn't even turn up. When I complained, the customer service was appalling: they said they would not respond because I hadn't taken pictures! Should I have halted the cremation, got my phone out and started snapping?! It'd be laughable were it not so offensive. Just goes to show this company has absolutely no idea of the sensitivities involved in supplying funerary tributes.
In summary, I would not recommend eFlorist to a friend.
