Disappointing 13 May 2014 Reviewer: Mrs D Chapman from UK
139 of 275 people found this review helpful
Variety and Choice:
Quality:
Special Offers and Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:
After spending a long time choosing the right flowers, completely different flowers were sent.
After making a complaint I was told they can send a replacement if flowers aren't available as stated in the small print.
What is the point of choosing a certain arrangement when totally different arrangements and colours may be sent.
They had my telephone number so why couldn't they ring to explain the problem and give me the choice to change them.
I'm not impressed and will definitely not be using this company again.
In summary, I would not recommend eFlorist to a friend.