Avoid at all costs!!!!! 24 February 2014 Reviewer: Anon from UK
137 of 252 people found this review helpful
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I ordered flowers for Valentine's Day 4 days before hand to be delivered on the day. This cost me £31 including delivery and the flowers looked wilted and nothing like the picture provided. I immediately complained to eflorist who duly replied within the promise time of 48 hours asking if I would like a refund or replacement. I accepted the offer of a refund but not heard anything since the 18th February 2014 where I have sent 6 emails in total to them. After reading reviews about this company, I believe that they are not a very honest organisation and do not care about the needs of the customer or fulfil their promises. I have evidence that the flowers died after just 4 days of them being delivered as well as the emails I have sent to them. I have not received any acknowledgement or a refund for what I believe was falsely advertised.
In summary, I would not recommend eFlorist to a friend.
