Anniversary ruined 11 September 2022 Reviewer: Audronius from London
19 of 38 people found this review helpful
Variety and Choice:
Quality:
Special Offers and Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:
Trusting the good reviews I ordered a postbox bouquet two weeks in advance for a Saturday delivery. On the delivery day the status is "in production" instead of out of delivery. I email asking for an update - get a copy&paste response straight from a website that doesn't even address my question. Email again on Sunday - "oh sorry we can deliver it on Monday". An hour later - "oh sorry we'll only have these flowers on Tuesday".
If you want your occasion ruined use this wonderful service, who knows, you might maybe actually get what you ordered.
In summary, I would not recommend Serenata Flowers to a friend.
