Growing Plant dying after 7 days and poor customer service 29 December 2021 Reviewer: Alan Thomas from United Kingdom
31 of 57 people found this review helpful
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Delivery was good but that's where a good review ends. The Poincettia growing plant ordered looked ok on arrival but after a few days leaves began to drop. We are familiar with keeping poincettia plants well so it was not due to poor care. On day seven I complained to Serenata who requested photos dated withing FIVE days of receipt. I had photographed it with leaves off and black patches on existing leaves after SEVEN daysso they point blank refused to consider the complaint. Appalling customer service.
In summary, I would not recommend Serenata Flowers to a friend.
