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Serenata Flowers Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 118 reviews)

Category: UK Flower Delivery Services
Website: http://www.serenataflowers.com



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Do not use…dreadful service
05 October 2021
Reviewer: Jb from UK

26 of 51 people found this review helpful

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Flowers delivered 48 hours late, in damaged box held together with brown tape, most were already dead.
When I contacted customer services they could not be more unhelpful. I was asked to put the flowers in water and wait 5 days before contacting them again.
I also pointed out that their terms state a full refund would given if not delivered within 24 hours of the intended day. Their response was this does not include Sunday’s, yet their website clearly says they deliver 7 days a week.

In summary, I would not recommend Serenata Flowers to a friend.



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