Please do not use this company - dreadful 29 March 2021 Reviewer: Julie D from UK
28 of 60 people found this review helpful
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I work in a private hospital and order flowers numerous times a week. my usual supplier is closed for 2 weeks so i took a chance on serenata. the pictures on the website look beautiful but what arrives is shocking. the flowers were already wilted and half dead. for the price i paid £35 each, i recieved a few dismal stems and it looked tiny. the two bouquets i ordered were gifts and were only fit for the bin. i had to buy replacements at the local supermarket, roses and lillies which were beautful and smelt divine. i purchased two huge bouquets that were a fraction of the price serenata charge and superior in quality to serenata.
i would not want anyone to send this comapnies flowers as a gift thinking the friend or family member is going to recieve somthing beautiful because they will not.
In summary, I would not recommend Serenata Flowers to a friend.
