» Select Another Category of Reviews

Marks and Spencer Flowers Reviews

Marks and Spencer Flowers image

Editor's Overall Rating:
Average User Rating:
(based on 20 reviews)

Category: UK Flower Delivery Services
Website: http://www.marksandspencer.com/c/flowers-and-gifts

Editor's Review Costs & Features Videos User Reviews

« Back to all the Marks and Spencer Flowers User Reviews

Never again
12 December 2020
Reviewer: Disappointed from Nottingham

1 of 2 people found this review helpful

Variety and Choice:
Special Offers and Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:

I ordered flowers as a birthday gift and have just been sent a message by M and S that my order has been
'updated' which on phoning them means that it had been cancelled, with 2 days to go. So I've had to quickly get another gift for the recipient, from amazon. The email they sent was both unclear and unhelpful and customer support told me that they had a problem with their supplier which meant the IT system couldn't explain the order had actually been cancelled. And this from a multi-million pound business! Never will I use M and S again. They aren't cheap, so I was paying for the certainty of a named day delivery. Unreliable is what I got.

In summary, I would not recommend Marks and Spencer Flowers to a friend.

Was this review helpful?   Yes or No

« Back to all the Marks and Spencer Flowers User Reviews

Comments on this Review
comments powered by Disqus


» Click here to visit Marks and Spencer Flowers


« Back to the rest of our UK Flower Delivery Services Reviews