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Serenata Flowers Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 85 reviews)

Category: UK Flower Delivery Services
Website: http://www.serenataflowers.com

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Flowers never delivered, delays in customer service
20 October 2017
Reviewer: Max from USA

14 of 27 people found this review helpful

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Unacceptable. I sent flowers to celebrate a proposal. The flowers were delayed (not making the correct date) and then they were never delivered. I received multiple emails stating they had been delivered but the intended party never received them. Then they waited 6 days to respond to my next email. They have still not given me a refund. Terrible service! Do not trust for time-sensitive events!

In summary, I would not recommend Serenata Flowers to a friend.

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