M&s sneaky dishonest valentine's deliveries 14 February 2017 Reviewer: Kayesem from UK
74 of 162 people found this review helpful
Variety and Choice:
Quality:
Special Offers and Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:
Ordered 2 bunches of Valentine's flowers on 13 Feb to be delivered to a work address in London ONLY because M&S advertised their ability to get them there in time for Valentine's Day.
What M&S did NOT mention was that flowers could be delivered anytime between 7am and 7pm!
Of course, the idea is for a loved one to receive them DURING the day - not late in the evening - not keastbecause most people are being taken out for dinner on that special day!
To add insult to injury, M&S also don't tell you that they will be using one of THE most UNRELIABLE and DISHONEST courier companies - Yodel - to deliver. So the whole experience has been a nail-biting one since Yodel are notorious for claiming they've "tried to deliver but couldn't as no one was there to receive them"!!!
I WILL NEVER USE M&S FLOWERS OR DELIVERY SERVICE AGAIN. RUBBISH!
In summary, I would not recommend Marks and Spencer Flowers to a friend.
