Appalling - avoid at all cost! 07 April 2015 Reviewer: Serenata Dispair from UK
94 of 277 people found this review helpful
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I ordered flowers to reach my mother on the first wedding anniversary she has had to face alone since she lost her husband. The flowers HAD to arrive.
They did not.
No explanation or communication came from Serenata Flowers
There is no number to call for customers and old numbers I found by searching online were out of service.
The website keeps crashing
There is no response to the online form I completed.
No company with this much incompetence or contempt for customers deserves to survive.
In summary, I would not recommend Serenata Flowers to a friend.
