Will never use again if they continue to use yodel 08 January 2015 Reviewer: Clevedon from Uk
136 of 230 people found this review helpful
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2 of us ordered flowers from marks and Spencer for 2 different occasions. Tracked on site both deliveries stated on yodel site delivered at a specific time to a safe are in a porch, neither had a porch. No deliveries made to either address. M and S very good and redelivered to one next day. Ring on doorbell , 5 seconds later a parcel on doorstep - no courier he had vanished already. Tracking said again delivered to a safe area. No-an open step to main road not safe.
Got money back from second occasion. Will always ask who the courier is next time and if Yodel will not place and order with them. Have told everyone we know as this ruined two very special days
In summary, I would not recommend Marks and Spencer Flowers to a friend.
