Just didn't deliver service-wise 17 June 2014 Reviewer: Disgruntled from Jordan
113 of 279 people found this review helpful
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I was recommended Serenata by a friend but, I must admit, put off by all the negative reviews on the internet.
I decided to give them a go nevertheless, but they let me down.
I tried to order a bouquet online, but the purchase page wouldn't load in any browser, so I contacted their customer services department.
They replied by email, asking me to give them a number they could call me on to complete my purchase. But they didn't call, so I didn't get to place my order, and, because I waited for them to call I missed the deadline to order from another company in time to send my daughter flowers for her birthday.
Useless!
I won't be making that mistake again, clearly.
Congratulations on creating another dissatisfied would-be customer.
In summary, I would not recommend Serenata Flowers to a friend.
