Almost dead! 07 June 2013 Reviewer: Tricia from UK
362 of 715 people found this review helpful
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I had these flowers sent to me as a birthday gift. There were white roses and alstromeria. (spelling?!)Included was a box of chocolates. the chocs were not secured in any way so they had been free to rattle around against the flowers. The roses were damaged and the alstro looked half dead. All were limp and wilted.
I e mailed customer support and had a reply within an hour or so apologising and offering me a replacement which is supposed to be delivered today.
Cant fault their response at all, remains to be seen what the new flowers look like!
I had the originals on Tuesday - they are all dead today (Friday)
Out of curiosity I have just looked on the website to see how they show them in the advert and cant see anything similar at all. The ones with chocolates seem to have wine too and I didn't have any. Wonder if the postman stopped off to drink it?!
The best flowers I have had were from M&S. Pricey but worth every penny. I'd never use Next for flowers.
In summary, I would not recommend Next Flowers to a friend.
