Danger! do not buy here! 01 June 2013 Reviewer: Gale37 from Vancouver Canada
213 of 352 people found this review helpful
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I should have realized something was wrong when I didn't get an e-mail confirmation - only a tracking number and a promise to deliver on the 17/05/2013 to my daughter who was home all day that day.
When the flowers finally arrived on the 21/05 -4 days late- they were far from fresh and had obviously been in the box for days.
After sending 3 e-mails of complaint, and receiving 3 no-reply e-mails back assuring me they would deal with this, I received a 4th e-mail directing me to an inaccessible website.
Incidentally, my credit card was compromised after being charged...could it be Serenata Flowers???
Apparently, there is nothing much I can do except warn others not to deal with these people.
In summary, I would not recommend Serenata Flowers to a friend.
