DO NOT USE THIS COMPANY !! 12 January 2013 Reviewer: Janet McKeag from Leicestershire
191 of 360 people found this review helpful
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The flowers that arrived looked nothing like the bunch shown on the website and were of poor quality. Although the care instructions were followed the buds failed to open and within days were wilting and turning brown.The website promises a full refund or a replacement bunch of flowers, but after filling in the form on their contact page you only receive a link to an unobtainable web page. I wrote a comment on their facebook page which was removed and I am now 'blocked'. I am reporting this company to Trading Standards and hope the many other people who have been misled by this company also do this.
In summary, I would not recommend Serenata Flowers to a friend.
