Don't use if you need them to deliver 21 November 2012 Reviewer: Tamtam from SF, ca, usa
190 of 365 people found this review helpful
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I used them to send flowers for my mother's birthday. I put in my order over a week ahead of the actual day. The website stated it will be delivered on the time.
On the actual birthday day, they proceed to send me an email letting me know the flowers were delivered.
This would all be good... Except when I called my mother to wish her happy birthday, she had not received the flowers!
I checked the address I had given them. It was correct. I re-read their email, it says delivered.
I emailed them demanding to rectify their mistake. Not a response back.
Not an apology , not a response , nothing back.
Do not trust them with your orders if you need them on a specific day.
Order only if you don't mind having zero customer service.
In summary, I would not recommend Flora Queen to a friend.
