Excellent Customer service, saved my day 15 February 2012 Reviewer: Ommer from London
148 of 330 people found this review helpful
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A Huge THANK YOU!!!! to the staff at floraqueen for saving my day. i placed an order on valentines day, and the site only gave me an option to send flowers for the next day as it was a holiday in Barcelona, Spain. However i immediately contacted the customer service at floraqueen and within 30mins the date was changed to the same day.
I have used floraqueen before without a problem, everything went so smoothly so i didnt get a chance to experience their customer service, however having used them for the second time, i can really say they are truly wonderful and helpful. I havent come across any business that really makes the customer happy until now.
The Roses i sent are called "forever in love" and consists of six other gifts including a teddy, vase and chocolates. My misses was very happy upon recieving them, they were BETTER than they looked on the site. the delivery was on time, and the courier was very polite.
You have to seriously use this service to experience its wonderfulness. if your reading this review about FloraQueen because you want to know what they're like then STOP READING NOW, GO DIRECTLY TO THIER SITE AND ORDER NOW,
Their rates are the best you'll find, and the quality of the flowers and gifts will far exceed your expectations!!
In summary, I would recommend Flora Queen to a friend.
