Another unsatisfied Serenata customer 17 December 2011 Reviewer: Anon from England
150 of 342 people found this review helpful
Variety and Choice:
Quality:
Special Offers and Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:
The most important thing when ordering flowers is that they turn up on time. These didn't, even though I ordered them a week in advance at www.serenataflowers.com
I phoned up to complain and was told I should have ordered them to be delivered a day earlier. Not helpful at all. If they think they won't arrive in time, they should send them out earlier! I would not have minded them arriving early, but there is no point in them at all if they arrive late.
I wish I'd seen these reviews before ordering.
Money down the drain.
In summary, I would not recommend Serenata Flowers to a friend.
