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On March 29, 2014, I paid iFlorist to deliver a bouquet of flowers with a glass vase, a card (which was to be handwritten in) and a box of chocolates, which were to be sent to my partner's mother for Mother's Day.
After Mother's Day weekend, the flowers did not arrive, and after several attempts at contacting iFlorist, they finally replied saying that they would try to get my order out and that they would offer me a £5 voucher for my next purchase - no refund (even though there were no flowers!)
Finally, on Wednesday, April 2, the flowers were delivered - and were old. No vase. No card. No chocolates.
I've opened a dispute on Pay Pal and am trying to reclaim my money back.
What good are flowers for Mother's Day if they're delivered 3-4 days late? Not to mention, 3/4 promised items weren't even included!
I only read their online reviews after the payment was made, but there are hundreds of horrible reviews accessible online from a multitude of websites.
After I added to the many poor reviews this company has reviewed, I went back to some of the sites later and discovered that many had been deleted!
It is also my believe that they post fake positive reviews to try and counteract the bad.
I've reported them to BBC Watchdog and hope these scam artists are go out of business and SOON.
In summary, I would not recommend iFlorist to a friend.
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