Sadly disappointed 28 March 2014 Reviewer: Anna from UK
139 of 282 people found this review helpful
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I ordered flowers to be delivered in another country, the ordering and variety is good, however the flowers never turned up and according to tracking they've still only been allocated. To what exactly I have no idea as the FAQs do not clarify what this even means. I paid a considerable sum for them, and quite a bit for delivery so pretty disappointed that they never made it to their destination, despite the fact that it's not even mother's day in that country, so it's hardly like there's a back-log there. I've e-mailed, tried calling and even resorted to Twitter to see if someone can let me know what's happened and why my mum has still seen no sight of the 'beautiful' bouquet she was supposed to get as a surprise (which is sadly ruined as I had to let her know). I've heard nothing. I'd like to think it's a one off but exactly a year ago I ordered through them and they mis-delivered then too...I guess it's my own fault for giving them the benefit of the doubt and ordering through them a second time. I've learnt my lesson. Never again.
In summary, I would not recommend iFlorist to a friend.
