Non existent delivery 27 March 2014 Reviewer: Sallylou from West Midlands
123 of 229 people found this review helpful
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Placed an order for delivery Internationally. Received an email in good time to request a contact number for the recipient (which I had already provided). Replied and thought job was done but didn't receive confirmation things were now okay so sent further emails that went non replied to. I called them the day before the delivery was due and they informed me that unfortunately the International team had not been picking up their emails. An apology was given and I was promised they would be delivered although a day late. That day arrived and no delivery. Called up today (now two days late) and asked for a refund. Customer service did answer and were polite to me but based on the facebook and other review sites they have a job on their hands. Do not use them is my advice.
In summary, I would not recommend iFlorist to a friend.