Dead, wilted flowers. Terrible Customer service. Expensive! 22 April 2013 Reviewer: Shaz from UK
174 of 335 people found this review helpful
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After several failed attempts to order online, the flowers arrived wilted and dead. This was a mother's day present (which arrived a day early than I wanted) and we were very, very shocked and disappointed. The complaint took over a week to solve, and they sent a replacement out eventually. To my disgust these were also wilted, brown and dead!!!!! Expected a full refund but they couldn't care less. They sent me a £5 gift voucher, thinking I was silly enough to buy anything from them again! Wouldn't recommend the site to anyone. Expensive, terrible customer service, and dead, wilted flowers sent to me TWICE. I certainly advise you don't waste your money here.
In summary, I would not recommend iFlorist to a friend.
