Extremely disappointing and an extraordinarily poor customer 21 February 2013 Reviewer: Hakon from London, UK
152 of 301 people found this review helpful
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Fair enough there were adverse weather conditions, but taking money for a 'guaranteed delivery before 2pm', not delivering until after 2pm the next day, courier ran down the stairs without a single word when asked about it, then taking seven days to reply to repeated queries, refusing to refund and offering instead a £10 credit...! I admire the naive optimism and assumption that anyone would buy from them again without a polite and a satisfying resolution. The flowers were already dying, the box of chocolates and the card were soaking wet. Extremely disappointing and extraordinarily poor customer service.
In summary, I would not recommend iFlorist to a friend.
