Absolutely disgusted 05 January 2013 Reviewer: Mairi Reid from Scotland
165 of 371 people found this review helpful
Variety and Choice:
Quality:
Special Offers and Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:
Ordered a hamper on 13th Dec to be delivered on 20th Dec (in UK). Today, 5th Jan, there has been no delivery and despite numerous emails - no phone contact,internet only - they have not answered one. Automated responses, but not one answer to my queries. No on-line chat is ever available. Nothing. They issue you with a "ticket No" but tell you to use it only once otherwise you will be treated as spam. They have taken my money and delivered nothing. I can't contact them and they refuse to contact me. In my opinion this company is nothing more than a scam. Now, when I try to contact them, I am told it is an unsecure site. Says it all. Too late for me, but this review might stop someone else throwing their money down a drain. I'll be posting this review on as many sites as possible.
In summary, I would not recommend iFlorist to a friend.