Did not deliver flowers 14 February 2018 Reviewer: Mel from London
52 of 107 people found this review helpful
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The flowers were not delivered. I called and asked why, and they said the receiver had changed the date. This is not true, I ordered the flowers for personal use, and I never changed anything about that order! So they wanted to then deliver them the next day, but they were simply not delivered. It was an absolute nightmare to deal with them. I was about 1.5h on the phone with them, including about 45 minutes of being on hold. Then they said they will deliver them the next day (so 2 days late in total) and I said that by then I do not need them anymore, I needed them now. SO they agreed to delivering them on that they. However, after I hung up on the phone, I received an email from them saying they cancelled the delivery altogether now and were not delivering the flowers at all.
In summary, I would not recommend iFlorist to a friend.
