Worst customer service ever! 01 June 2015 Reviewer: Matt from Hong Kong
168 of 301 people found this review helpful
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My neighbour, who'd been really helpful to me, had a fall and injured her back so I sent her some flowers and a message to say get well soon. They never arrived but I didn't realize this so my neighbour just thought I didn't care. iflorist said it was due to a backlog of orders from Christmas even though I placed my order on 8 Jan! 5 months later and I am still waiting for a 50% refund that I was promised... They don't seem remotely embarrassed by this (lack of) service.
In summary, I would not recommend iFlorist to a friend.
