Mother's day present, not mother's night present!!! 17 March 2015 Reviewer: Manue from UK
105 of 237 people found this review helpful
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We ordered a lovely basket of flowers for my mother-in-law as we couldn't be with her that day. While I do not expect the flowers to arrive at 8am as I know I am not the only customer, I was actually hoping for the flowers to arrive during the day. The link supposedy tracking the flowers was not working, there was no phone number to call. As we wanted to keep the surprise until the flowers arrived, we didn't say anything (bad move). The flowers arrived at 8pm with the poor excuse that they had tried to deliver from the morning. Apparently, they didn't find the house easily as the address wasn't complete...it was complete on confirmation invoice sent to me by email!!! I can see when I read the other reviews that I should count my blessings as I least I received the flowers...Their respond to my email to them (just stating the obvious and being sarcastic) was: "don't complain, at least you have got them on mother's day". I quote their unhelpful reply "Dear Customer, Thank you for contacting us, Your order was delivered on Mother's day. Kindest Regards Iflorist". That's an apology??? Never mind!!!
In summary, I would not recommend iFlorist to a friend.
