Terrible company 28 January 2014 Reviewer: Googse from UK
141 of 286 people found this review helpful
Variety and Choice:
Quality:
Special Offers and Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:
Ordered flowers for delivery the next week, but needed to urgently change the order. Despite many attempts to contact them by phone and by email, messages were never responded to. When the flowers were delivered they were left outside in appalling weather and with no note and were only found hours later when I rang the recipient to check as the order tracker said they had been delivered. Despite a clear description of what was in the order there no no roses. Instead these had been replaced by much cheaper carnations.Reading some of the other reviews we got off lightly as at least my flowers were delivered. After an internet search I discovered three of the company directors appointed in December 2013 are also directors of a flower delivery company in America that has some of the worst reviews I've ever read. Overall I am very disappointed and will never use again.
In summary, I would not recommend iFlorist to a friend.
