This company refuses to give refunds 15 February 2013 Reviewer: Zoe abrahams from uk
211 of 394 people found this review helpful
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I ordered flowers for a birthday on the -14/2/13 they never arrived.
I sent an email- no response
I tried calling - couldn't get through answer machine on all day
I have just got through 24 hours later- and I requsted a refund and was told the flowers are out for delivery today- who wants flowers the day after their birthday.
I have requested a refund and have been told I cant have one as it states in the terms and conditions that there is a 48 hour window for delivery- NO WHERE DOES IT STATE THIS! It does state however that if they cant deliver on the date specified then they will let you know prior by email or phone which they didn't
This company has the most appalling customer service which has annoyed me more than the non delivery of the flowers
Do not use as they wont be helpful if things do go wrong
In summary, I would not recommend iFlorist to a friend.
